My robot vacuum cleaner has stopped working, what can I do about it?

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Of course it takes some getting used to robot vacuum cleaner that takes care of most or all of the vacuuming and mopping. There are many functions to choose from and it can sometimes be difficult to keep track of everything. But don't worry if you run into problems. Every robot vacuum cleaner needs to be optimized for the space in which it is used, so it can sometimes take some time to set everything up properly. We have clearly explained everything for you in this blog, but if you still can't figure it out, feel free to contact us. contact with us via the contact page .

Cleaning sensors

In a dark room, a robot vacuum cleaner can see just as little as we can. That is why we recommend that you operate the vacuum cleaner in daylight or artificial light as much as possible. If this is not possible, take abysses into account and ensure that there is sufficient light to avoid them! Our robot vacuum cleaners have many different sensors to detect heights, depths and the environment. Cliff sensors ensure that the robot vacuum cleaner does not drive off heights. Distance sensors help the robot vacuum cleaner to keep the right distance from objects, so that it does not drive into everything. And collision sensors ensure that the speed of the vacuum cleaner is reduced when it is about to collide with something. All of this is of course useful if you ask us.

If your robot vacuum cleaner behaves differently than you are used to, it is advisable to sensors or lasers clean with a dry cloth or cotton swab. Moisture can damage the sensors.

robot vacuum cleaner no longer works

Reduced suction power

If the suction power of your robot vacuum cleaner decreases, this can be a lot causes have. Just like with a traditional vacuum cleaner, the fuller the bag or dust container is, the less air can reach the suction part and therefore the less suction power there is. It is therefore important to HEPA filter clean it every 2-3 weeks with warm water and detergent and let it dry thoroughly before replacing it. For best results, we recommend replacing the HEPA filter every 2-3 months. If all else fails, it may be that the center brush is no longer turning properly or that hair is stuck in it or that it needs to be replaced.

To proceed at random

Is it random to have a robot vacuum cleaner with V-Slam navigation to use? Definitely not! These robot vacuum cleaners are self-learning and are getting smarter every day, which means that they work more efficiently and quickly the more often they are used in the same room. But even if you place the robot vacuum cleaner in a different room, it will learn and adapt over time. So even if you need a robot vacuum cleaner for 3 floors, for example, that is no problem with V-Slam navigation ! The best is and remains of course Laser/Lidar navigation robot vacuum cleaner. These robot vacuum cleaners learn the rooms down to the last detail.

Getting stuck

If the robot vacuum cleaner gets stuck somewhere, there is always a reason. Maybe it got stuck in a set of cables or on a piece of clothing that was still on the floor. Sometimes the robot vacuum cleaner also have trouble with certain chair legs, so it is important to adjust your space accordingly. If you notice that the robot vacuum cleaner often gets stuck on your chair legs, you can, for example, put it on the table or put something in front of it before using it. You can also always contact us for customized advice!

Empty quickly

If you think that the robot vacuum cleaner is running out of battery quickly and does not reach the promised battery life, this may be because the space is too small. In a space of 6×8, for example, the robot vacuum cleaner will not work for 120 minutes, but for example only 40 minutes, and it will suck harder in places where it is needed. If you have been using the robot vacuum cleaner for more than 4 years and notice that the battery life is significantly shorter than before, we recommend that you order a new battery from us.

Unable to reach the charging station

The charging station should be placed in a space where there is 1 meter of free space on both sides for charging. It is also possible that the robot vacuum cleaner still has to learn where the charging station is. This takes an average of 2 weeks (with daily use), after which the robot vacuum cleaner should know where the station is.

If you have any further questions on this topic, please contact us.

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