Privacy Policy
TjillaBV, located at Het Bassin 21k, 7671ST Vriezenveen, The Netherlands is responsible for the processing of personal data as described in this privacy statement.
Contact details:
https://www.tjilla.nl/
Tjilla, Het Bassin 21k, 7671ST Vriezenveen, The Netherlands.
+31 850022287
Hidde Kamerhuis is Tjilla's Data Protection Officer and can be reached via info@Tjilla.nl or +31 850022287
Personal data we process
Tjilla processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:
– First and last name
– Date of birth
– Place of birth
– Address details
– Phone number
– Email address
– Information about your activities on our website.
Reviews
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide your name, place of residence, and email address. WebwinkelKeur shares this data with us, so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases, WebwinkelKeur may contact you to provide clarification on your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They will only use this data for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of its services, for which we have given WebwinkelKeur permission. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.
Personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities, to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without this consent, please contact us via Info@tjilla.nl, and we will delete this information if applicable.
For what purpose and on what basis we process personal data
Tjilla processes your personal data for the following purposes:
Processing your payment
Sending our newsletter and/or advertising brochure
To be able to call or email you if necessary to perform our services
Giving you the opportunity to create an account
To deliver goods and services to you
Tjilla analyzes your behavior on the website to improve the website and to tailor the offer of products and services to your preferences.
Tjilla tracks your browsing behavior across different websites to tailor our products and services to your needs.
Tjilla takes responsibility for decisions about matters that can have (significant) consequences for individuals based on automated processing. This concerns decisions made by computer programs or systems, without human intervention (e.g., a Tjilla employee).
How long we store personal data
Tjilla does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use a maximum retention period of 2 years.
Sharing personal data with third parties
Tjilla shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. Tjilla remains responsible for these processing operations. In addition, Tjilla provides your personal data to other third parties. We only do this with your explicit consent. [add a table here with: the category the third party belongs to, name and jurisdiction, purpose and what data.]
Sharing personal data with third parties
Tjilla only provides data to third parties if this is necessary for the performance of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Tjilla only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.
Cookies, or similar techniques, that we use
Tjilla uses cookies or similar techniques.
Viewing, adjusting, or deleting data
You have the right to view, correct, or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your consent to data processing or object to the processing of your personal data by our company, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you. If you wish to exercise your right to object and/or right to data portability or have other questions/comments about data processing, please send a specified request to Info@tjilla.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. Tjilla will respond to your request as soon as possible, but in any case, within four weeks. Tjilla would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Tjilla takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via Info@tjilla.nl. Tjilla has taken the following measures to secure your personal data: [add any other measures you take here]
– TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the 'https' in the address bar and the padlock symbol in the address bar.
Contact us
If you have any questions about your product or your order, please contact us via the contact page. You can send us an e-mail at any time and reach us by phone from Monday to Saturday between 09:00 and 20:00.
Phone: +31 850022287
Email: info@tjilla.nl